Explore best practices, trend reports, real-world stories, and other expertise to guide your community engagement and communications strategies.
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Member Engagement
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Learn MoreMember Communications
Reach them with the right message at the right time, personalizing every experience.
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Engage customers in one digital home, a place they’ll want to return to again and again.
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Create an ever-growing, user-generated resource hub to help your customers faster and scale your capacity.
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Grow customers from regular users to brand champions, easily identifying where they are in their journey.
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Community
Build your community’s virtual destination. Bring everyone all together and engage with them through ongoing, meaningful interaction.
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Learn More“Our ideas of listening to our users, connecting the dots between what they need and want, and what we produce—it’s all become a reality.”
The 2020 Engagement Trends Report
What’s the average participation rate in an online community? Is the 90-9-1 rule for online engagement still true? How should we define engagement? Find out the answer to these questions in the Engagement Trends Report, filled with stats, insights, and tactical tips, all based on data from across 1,000+ of our customers’ community sites.
“Our last community platform provider was more of a ‘break-fix’ kind of situation. Now, on Higher Logic, we’re working to make our community a destination…a place where they want to stay, rather than solve a problem once and then leave.”
Why Higher Logic
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Higher Logic has over 10 years of expertise in online communities and engagement, powering 2.4 billion community interactions annually. Count on our team of experts to help you run a successful engagement program, from conception to launch and beyond.
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